Customer Support
CDP integration with customer support data provides critical insights, often empowering your customer support teams with information they would otherwise not have. So whether you’re integrating customer support data with analytics programs, or using AI packages for more efficient customer support, your CDP can help with customer support data processing, using data from many sources—such as Jira, Zendesk, Zuora and Intercom—to form complete 360-degree customer profiles. And if you’ve ever wondered which customer support applications your customers wish were automated, and when they are most likely to demand a human, check out this informative report on AI and customer service automation. Treasure Data enterprise CDP integrates with the following popular customer support data processing software and customer support application development tools:
You may also be interested in
Find out how retailers are applying the lessons of 2020 to accelerate their digital transformations in 2021.
Treasure Data helps Credit Saison build accurate profiles from multiple large data sources.