零售商藉客製化CX贏得市場

零售領導力調查報告:2020年零售CX和數據管理策略

世界頂級的零售商如何展望2020年及在未來持續取得成功?現在他們正在投資哪些戰略,以及投資哪些martech?提示:客製化顧客體驗(CX)是當務之急。

在這份由eTail,WBR Insights和Arm Treasure Data撰寫的最新報告中,您將了解到營收超過10億美元的零售公司中的高階主管如何回答以下問題:

  • 他們將如何在2020年改變顧客參與度?
  • 這些零售商使用哪些顧客數據策略?
  • 他們使用哪些數據來推動其擴展計劃?

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“Treasure Data has allowed us to dig deep into our app events data. It has also allowed us to validate or myth bust speculations that were made about our products before having the ability to look under the hood.TD has absolutely moved us into being a more data centric company. Treasure Data has allowed us to dig deep into our app events data. It has also allowed us to validate or myth bust speculations that were made about our products before having the ability to look under the hood.TD has absolutely moved us into being a more data centric company.”

JOHNNY KAMEL

Digital Analytics Lead, Outcome Health

Vinaybabu Raghunandha Naidu

“Treasure Data solves the most challenging connectivity problems between data acquisition and data formatting to relational databases. It is used all over the organization including developers, analysts and business users.”

VINAYBABU RAGHUNANDHA NAIDU

Software Engineer - Big Data Platform, Wish

“Treasure Data has provided an immediate positive impact on seeing the details of the business, without having to aggregate multiple spreadsheets and use pivot tables.”

MARK CHILES

Chief Digital Officer/SVP, Digital, Hart Energy