Treasure Data Terms, Conditions, and Policies

General Service Terms

Terms of Service for Treasure Data Customers

Terms of Service
Updated: November 15, 2023

Previous versions of the Terms of Service: show

Version dated November 15, 2023
Version dated May 5, 2022
Version dated March 10, 2022
Version dated April 19, 2021
Version dated December 23, 2020
Version dated October 14, 2020
Version dated August 29, 2019

Terms of Service for End Customers of Treasure Data's Resellers

Reseller End Customer/User Terms of Service
Updated: November 15, 2023

Downloadable copies of current and previous versions of the VAR End User Terms of Service: show

Version dated November 15, 2023
Version dated May 5, 2022
Version dated April 19, 2021
Version dated December 23, 2020
Version dated October 14, 2020
Version dated September 6, 2019

Customer Support and Service Availability

Customer Support Exhibit
Updated: October 7, 2025 *

Service Availability Exhibit
Updated: October 7, 2025 *

*NOTE: The previous version of our Customer Support and Service Availability exhibit (which combined our Customer Support and Service Availability commitments) will continue to apply to customers who purchased Services on or prior to October 6, 2025, up until the time of their next renewal, at which point it will be replaced by the two separate documents referenced above:

Customer Support and Service Availability
Updated: August 13, 2024

Downloadable copies of previous and current versions of the Customer Support and Service Availability: show

Customer Support Exhibit:
Version dated October 7, 2025

Service Availability Exhibit:
Version dated October 7, 2025

Combined:
Version dated August 13, 2024
Version dated November 15, 2023
Version dated April 15, 2021
Version dated March 24, 2021

Data Processing Addendum

DPA
Updated: December 28, 2022

Previous versions of the DPA: show

Version dated May 18, 2022
Version dated November 15, 2021
Version dated April 19, 2021
Version dated December 23, 2020
Version dated October 14, 2020

List of Sub-processors

List of Sub-processors

Product-Specific Terms

ICDP + AI Suites Pricing Model

ICDP P+B Unit Definition
Updated: September 25, 2025

ICPD + Al Suites Fair Usage & Performance Policy
Updated: July 31, 2025

Al Suite Credits Definition
Updated: January 14, 2026

Downloadable copies of previous and current versions of the ICDP + AI Suites Pricing Model: show

ICDP P+B Definition version dated September 25, 2025
ICDP P+B Definition version dated July 31, 2025
ICPD + Al Suites Fair Usage & Performance Policy version dated July 31, 2025

AI Suite Credits Definition version date October 14, 2026
AI Suite Credits Definition version date October 24, 2025

AI Terms

AI Terms
Updated: September 24, 2025

Downloadable copies of previous and current versions of the AI Terms: show

Version dated September 24, 2025
Version dated October 9, 2024

AI Acceptable Use Policy

AI Acceptable Use Policy
Updated: September 24, 2025

Downloadable copies of previous and current versions of the AI Acceptable Use Policy: show

Version dated September 24, 2025
Version dated October 9, 2024

Email Marketing Acceptable Use Policy

Email Marketing Acceptable Use Policy
Updated: June 30, 2025

Downloadable copies of previous and current versions of the Email Marketing Acceptable Use Policy: show

Version dated June 30, 2025

Miscellaneous

Partner Sandbox Terms of Use

Partner Sandbox Terms of Use
Updated: January 27, 2025

Downloadable copies of current and previous versions of the Partner Sandbox Terms of Use: show

Version dated January 27, 2025

Terms of Use for Treasure Data Websites

Website Terms of Use
Updated: October 1, 2025

Downloadable copies of current and previous versions of the Website Terms of Use: show

Version dated October 1, 2025
Version dated October 27, 2023