Omnichannel Engagement at the Speed of the Moment

Deliver personalized messages and experiences across every channel in real time using your customer data and AI.

Smarter customer journeys

Create and automate cross-channel journeys that adapt to real-time behaviors and predicted outcomes.

AI-powered content and personalization

Generate on-brand messages for email, mobile, and in-app channels using AI trained on your guidelines and customer insights.

Unified marketing execution

Plan, launch, and measure campaigns across channels from one platform connected to the Diamond Record – your trusted, real-time customer ID.

Replace your ESP or CEP, get up to 24 months free

Engagement AI Suite at a glance

See how Treasure Data brings omnichannel marketing to life. AI helps you plan campaigns, generate personalized content and engage customers with consistent experiences across email, mobile, in-app, and more.

Imagine engaging your customers like this...

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image-1-Know every customer@2x
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image-1-Know every customer@2x

Know every customer

Get a unified view of each customer with real-time behavioral, transactional, and predictive data. Build segments that update instantly as customers take action.

Create personalized content fast

Generate on-brand emails, mobile messages, and in-app content in seconds using AI trained on your guidelines. Spend less time drafting and more time optimizing.

Automate omnichannel journeys

Design journeys that adapt to customer behavior, preferences, and predicted outcomes. Trigger emails, push notifications and in-app moments, all from one platform.

Optimize every message

Use predictive intelligence like next-best offer, churn risk, and channel propensity to send the right message at the right time through the right channel.

Improve performance continuously

Measure impact across channels with unified reporting. Test, iterate, and get better results without manual analysis or disconnected tools.

With the introduction of Engage Studio, we are now able to create high-quality emails efficiently. Thanks to intuitive operations and a wide range of templates, we have been able to reduce the amount of work required to create emails by two-thirds compared to before.”
Kenta Kataoka, Eri Kadegawa, Riku Owaki, and Mizuho Mukaiyama Data Management Division, Marketing and CRM Department, E-Commerce Business Division TSI Inc.

Engagement AI Suite: Included with AI Marketing Cloud

Engage Studio

Email and creative builder

Create polished, brand-aligned emails and mobile messages with AI-assisted templates and editing tools.

  • Email
  • Mobile (SMS, push)

AI Signals

Predictive intelligence

Use built-in modeling for next-best actions, churn risk, product recommendations, and send-time optimization.

  • Next-best actions
  • Churn risk modeling
  • Product recommendations
  • Send-time optimization

Activation

Cross-channel automation

Send personalized messages across email, mobile, in-app, and paid channels, with consistent governance and insights.

  • Email
  • In-app
  • Mobile (SMS, push)
  • Paid media

Case study

Scaling intelligent customer engagement without legacy costs

Brother Sales’s IoT-connected printer and sewing machine business in Japan faced a data crisis: their legacy marketing automation (MA) couldn’t scale with the surge of real-time behavioral data.

The solution: Treasure Data’s Engage Studio. By moving MA capabilities natively into the Intelligent CDP, Brother Sales eliminated costly data transfers and now handles large-scale IoT data with ease. 

  • Cost efficiency: Projected ROI within two years as operational costs drop.
  • Proactive CX: Unlocks new use cases, such as sending targeted predictive maintenance emails, reducing support costs.
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What you need What Treasure Data delivers Why it matters
Unified customer profiles Diamond Record More accurate personalization and targeting
Faster campaign production AI-powered content and journey generation Launch in minutes instead of weeks
Cross-channel execution One omnichannel marketing engine Consistent messages across all touchpoints
Better optimization Predictive intelligence Higher engagement and conversion with less manual work
Enterprise trust Governance, privacy, and security controls Safe and scalable AI adoption

FAQs

Treasure Data provides a unified approach to engaging customers across email, mobile, in-app, and more using real-time customer data and AI. The Engagement AI Suite, included with AI Marketing Cloud, provides AI-powered creation, journey orchestration, predictive insights, and cross-channel execution behind the omnichannel experience.

Yes. Treasure Data integrates with existing systems or can become your primary engagement platform.

Email, mobile push, SMS (coming soon), in-app (coming soon), and web personalization (via Personalization AI Suite).

Yes. All AI follows your brand guidelines, compliance rules, and audit controls.