In the Business of Experience? An AI-Native Marketing Platform Is Essential

Get the AI-native marketing platform trusted by travel and hospitality leaders worldwide. With a unified customer view, create connected experiences for your guests that increase satisfaction, revenue growth, and retention.

Trusted by top travel and hospitality brands

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Greene King

My experience of Treasure Data is that it has delivered better even than what we foresaw in the selection process."

Elevate customer spending, loyalty, and trust

Great guest experiences require a deep understanding of the entire customer journey. With Treasure Data, you get a best-of-breed solution that integrates with your marketing, sales, and customer service tech stacks, giving you a 360-degree customer view to drive customer acquisition and improve retention.

Gain the ability to create sophisticated segments and deliver real-time personalization across all channels, identify the right message/offer for reactivation campaigns, and orchestrate upcoming traveler experiences using dynamic journeys based on real-time events.

Key benefits: Treasure Data

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Optimize marketing and ad spend

Boost marketing ROI and return on ad spend (ROAS). Our CDP, part of Treasure Data’s AI-native marketing platform enables smarter ad suppression, hyper-personalized ad targeting to increase ad conversion rates, discount optimization to avoid offering discounts to customers who would purchase without one, precise targeting to high-value buyers, and converting customers from unknown to known.

Improve conversions

Convert new and existing customers at a faster rate. Treasure Data helps you identify the right audiences, offers and channels to reduce customer acquisition costs (CAC) and increase engagement, lifetime value, and overall profitability among your existing customers.

Prevent churn

Our AI-native marketing platform helps you identify and retain high-value customers, whether they are about to churn or have untapped potential. Pinpoint at-risk customers and orchestrate cross-channel re-engagement campaigns, while identifying potential valuable customers and recruiting them into your loyalty or VIP programs.

Boost contact center sales

Provide personalized offers to prospects and customers in your contact centers to improve sales growth and deliver a more relevant customer experience.

Give contact center agents access to customer interactions, service, and browsing history, including a prospect score, to help them take the next-best action.

Avoid data silos and vendor lock-in

Our flexible AI-native marketing platform for the travel and hospitality industry does not lock you into a single vendor, so you can connect all your martech, adtech, and IT tools without creating new data silos.

Create a data-driven strategy by building an integrated data structure and fully utilizing your customer data to get insights on travel history, preferences and behaviors.

Report

18 use cases for travel and hospitality

One company’s selection process

Fortune 500 Company

How a Fortune 500 company chose Treasure Data

Power better guest experiences with a unified customer view