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Unified Data Operations and the Customer Experience in 2022

Unified Data Operations and the Customer Experience in 2022

Find Out How Retailers Leverage Data Across Every Department to Create a Better Customer Experience

This new WBR Insights survey of 200 retailers explores how brands intend to use customer data and new data technologies to improve the customer experience in 2022.

In this informative report, you’ll find out:

  • How this year’s results compare with last year’s study to identify trends
  • The differences between companies that choose a centralized data management strategy instead of a decentralized one
  • The top-three methods for transforming experiences in 2022
  • This year’s biggest data priority
  • Plus, the primary reason retailers use a CDP

Start the year with these fresh insights. Get your free copy today.

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