Retail Leadership Survey Report: Retail CX and Data Management Strategies in 2020
How do top retailers expect to make their numbers in 2020 and beyond? And which strategies, investments, and martech are they investing in now? Hint: Personalized customer experience (CX) is the top priority.
In this revealing new report from eTail, WBR Insights, and Treasure Data, you’ll learn how high-ranking execs in retail companies with more than $1 billion in revenues answered these questions:
- How will they transform customer engagement in 2020?
- Which customer data strategies are these retailers banking on?
- What kinds of data are they using to fuel their expansion plans?
So if you want to make your numbers this year—or soar above them—download this eTail report, compliments of Treasure Data.