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Give every department the data and insights they need to increase sales and efficiency

Customer data silos cost billions in lost opportunities and operational inefficiency.

We help enterprises overcome the data disconnect and give every role, whether customer facing or operations, a unified customer profile based on past interactions, real time behaviors and AI-powered predictions.

Treasure Data Customer Data Cloud in Action

Case Studies

Shiseido Case Study

Growth

38% Net Income Growth YOY

Shiseido, the 5th largest cosmetics maker in the world, was operating from a combination of assumptions and disparate data sets. We unified Shiseido’s 80 years of collected data and enriched it with analytics. Shiseido could now create personalized communications built around behavior and preferences. Delighting customers resulted in 38% growth year over year.

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Muji Case Study

Efficiency

saved $Millions in marketing costs

For Muji, not having enough data about customers weakened in-store sales and wasted resources on disjointed campaigns. With Treasure Data, Muji merged the physical and digital customer experiences and gave in-store customers relevant recommendations. Muji’s digital marketing got much better results: coupon redemption went up 100%, in-store revenue jumped 46%, and they saved millions in marketing costs.

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Subaru Case Study

Engagement

250% increase in conversion rate

Subaru collected tons of customer data, but because it was siloed, marketers relied on gut feelings and limited data sets for strategy. Now Subaru knows which customers are ready to buy. Predictive scoring and machine learning let Subaru personalize each customer experience, generating a 250% increase in conversion rate.

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US Soccer Case Study

Loyalty

350% higher renewal rate

Loyalty / 350% higher renewal rate
Treasure Data powered U.S. Soccer’s digital transformation, helping U.S. Soccer create personalized experiences at scale for their customer loyalty program members. Fans approved and U.S. Soccer saw dramatic results: renewal rates jumped from 20% to 90%, an increase of 350%.

View Case Study

Get More from Your Data with Treasure Data

See customer case studies

Treasure Data is Recognized as a CDP Leader

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Recognized as a Strong Performer in The Forrester Wave™ for Customer Analytics Technologies, Q2 2022

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A Worldwide Leader in IDC MarketScape: CDP for Data and Marketing Operations Users

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G2 Leader Spring 2022

Market Leader for CDP 2022

Top-rated reviews on Trustradius

Technology of the Year

Without Treasure Data

Data Silos & Assumptions

You’re collecting tons of data about your customers but you don’t ever get the full profile and teams operate in silos. Your customers don’t get the right campaigns at the right time.

Risky Data Governance

You’ve got to manage privacy and consent across channels, brands, and countries, but the process is cumbersome and the risks are high. Your IT and data teams are constantly bogged down with requests from marketing and sales.

Missed Opportunities

When departments operate from different datasets, it’s impossible to orchestrate a unified strategy. Sales, service, marketing and operations waste money and miss the mark.

Frustrated Customers

You make them repeat themselves again and again. You bombard them with ads for products they’ve already bought. They start to wonder why they should trust you with their data.

With Treasure Data

Universal Understanding

Use a single source of truth to create a connected customer experience. Know where your customers are in their journey, when they’re ready to buy, and even what future services or products they might need.

Robust Data Governance

Every part of your business operates in compliance because privacy and data governance are managed across every brand and every country. Your sales and marketing teams don’t waste IT time and resources because all customer-facing teams operate with privacy-compliant data. Your customer data is protected, and so are you.

Effective Strategies

Your teams share powerful tools that work around the world, across every channel and every brand. Because your entire organization is united around the customer, every department operates at its best, creating experiences that drive the business forward.

Engaged Customers

When you deliver connected customer experiences based on past history and current, real-time needs, you increase customer loyalty and value.

Without Customer Data Cloud:

Without Treasure Data

With Customer Data Cloud:

With Treasure Data

Category

Without Customer Data Cloud

With Customer Data Cloud

Without Customer Data Cloud:

Data Silos & Assumptions

You’re collecting tons of data about your customers, but you don’t ever get the full profile and teams operate in silos. Your customers don’t get the right campaigns at the right time.

With Customer Data Cloud:

Universal Understanding

Use a single source of truth to create a connected customer experience. Know where your customers are in their journey, when they’re ready to buy, and even what future services or products they might need.

Without Customer Data Cloud:

Risky Data Governance

You’ve got to manage privacy and consent across channels, brands, and countries, but the process is cumbersome and the risks are high. Your IT and data teams are constantly bogged down with requests from marketing and sales.

With Customer Data Cloud:

Robust Data Governance

Every part of your business operates in compliance because privacy and data governance are managed across every brand and every country. Your sales and marketing teams don’t waste IT time and resources because all customer-facing teams operate with privacy-compliant data. Your customer data is protected, and so are you.

Without Customer Data Cloud:

Missed Opportunities

When departments operate from different datasets, it’s impossible to orchestrate a unified strategy. Sales, service, marketing, and operations waste money and miss the mark.

With Customer Data Cloud:

Effective Strategies

Your teams share powerful tools that work around the world, across every channel and every brand. Because your entire organization is united around the customer, every department operates at its best, creating experiences that drive the business forward.

Without Customer Data Cloud:

Frustrated Customers

You make them repeat themselves again and again. You bombard them with ads for products they’ve already bought. They start to wonder why they should trust you with their data.

With Customer Data Cloud:

Engaged Customers

When you deliver connected customer experiences based on past history and current, real-time needs, you increase customer loyalty and value.